deartyo-Terms of service

User Rights & Responsibilities

Customers are entitled to receive products that accurately match their descriptions and meet our quality standards. Upon receiving your order, please inspect the items promptly.

If any product is damaged during shipping, please notify us within 48 hours of delivery and provide clear photos or videos for verification.

Please note that any unauthorized disassembly, repair, modification, or misuse of the product may void the warranty.


Warranty & Returns

Ascendor Commerce Inc provides a 2-year limited warranty covering manufacturing defects and functional failures under normal use.

We also offer a 14-day return policy for eligible products. If a return is due to a defective product or an incorrect shipment, we will cover the return shipping costs and any applicable taxes or duties.


Liability & Compliance

We are committed to providing products that comply with applicable regulations in the markets we serve.

While Ascendor Commerce Inc accepts responsibility for verified product quality issues, we are not liable for damages resulting from improper use, accidental damage, water exposure, unauthorized modifications, incorrect shipping information provided by the customer, or events beyond our reasonable control.

To the fullest extent permitted by applicable law, our total liability for any claim shall not exceed the original purchase price of the relevant order.